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mpk 261 keys squeak

Hello.
About three months ago, I bought a mpk261 and was so far very satisfied. So far I have played about 15 hours. Since a few days now three keys are worn out and you can hear the springs underneath. This is unacceptable for a keyboard of this price category.
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  • Hey Icke,

    Thanks for posting!

    Sorry you're having some trouble with that! This sounds like it is related to the hardware itself. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Akai Pro Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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